Privacy information
Information handled by betlivecasinouk.co.uk
At betlivecasinouk.co.uk, the direct personal information involved in a content enquiry is your email address and whatever you choose to write in the message. The contact address is [email protected]. Keep messages focused on corrections, questions or feedback about the information published here.
betlivecasinouk.co.uk does not operate casino accounts or conduct player verification. betlivecasinouk.co.uk has no access to the operator's balances, payment records or identity checks. Do not send casino passwords, bank-card information or copies of identity documents to this information site.
Betlive Casino's privacy notice
The operator's notice identifies Betlive LLC as responsible for the personal information used in its services. It describes processing under Georgian legislation. Its provisions cover casino visitors and registered users, rather than enquiries sent to betlivecasinouk.co.uk.
Information can come from the person concerned, service use, partners, public records and systems used to prevent financial crime. Registration records include names, nationality, birth information, contact details, account identifiers and identification documents. Other records include communications, playing activity, balances, transactions and selected payment-card details.
Why the operator uses information
Betlive Casino describes using personal information to supply its services, administer accounts and transactions, fulfil legal duties and prevent fraud. Other purposes include safer gambling, service improvements, managing disputes and personalised offers.
The notice distinguishes contractual needs, legal requirements, legitimate interests and consent. Where an optional service needs consent, declining it can prevent access to that additional service without removing standard services.
Marketing choices
Marketing consent can be provided during registration, through a consent prompt or through account subscription controls. The operator describes marketing through email, telephone, text messages, account messages and other communication channels.
Consent may be withdrawn through operator support, unsubscribe options or the relevant communication channel. The notice allows up to seven working days to stop marketing processing after withdrawal. Account-related service messages may continue, and withdrawal of marketing consent does not erase records needed for another lawful purpose.
Verification and sharing
The operator may share information with contractual partners, payment businesses, security and analysis providers, auditors and authorities. Transfers connected with a business succession are also covered.
Identity verification includes facial comparison and a recording of the verification session. The notice names Veriff as a verification provider and describes storage of processed biometric information in Dublin, Ireland. The session recording is deleted within one day after completion. Veriff may also process verification information independently for service development and machine learning on the grounds described in the notice.
Retention and individual rights
The operator states that registration, communication, payment, promotion, gaming and verification records are kept for five years following account closure. Other retention depends on the processing purpose and legal requirements.
Rights described include obtaining information and copies, correcting records, requesting deletion or restricted processing, withdrawing consent and requesting portable data. These rights have legal conditions and exceptions. The notice also addresses significant automated decisions and provides a complaint route to the State Audit Office or a court.
Operator privacy requests can be made through its support channels or cashier desks. Data-processing complaints can be directed to its data protection officer. Identity confirmation may be required, and the stated response period is 10 working days unless a shorter legal deadline applies. Those procedures belong to Betlive Casino and cannot be carried out by betlivecasinouk.co.uk.